ANGAGE360 SEGMENTATION

Build Audiences Using Real Customer Intelligence

Create highly targeted customer segments using purchase history, customer attributes, engagement behavior, POS activity, store visits, campaign interactions, and customer lifecycle data.

Audience Builder

Live segment rules

Updating

Customer Rules

Membership Tier = Gold

Purchase Rules

Purchase Amount > ₹10,000

Interaction Rules

Email Opened Within 30 Days

Live Audience Count

12,842

Audience insight

Gold members with recent engagement convert 2.3x higher.

What Makes Angage360 Different

More Than Customer Segmentation

Most platforms only segment based on marketing engagement. Angage360 combines customer profiles, purchases, POS transactions, shopping locations, lifecycle behavior, and campaign interactions into one audience engine.

01

Customer Data

Segment customers using profile and identity attributes.

Contact DataMembership StatusCustomer SourceDate AddedCustom FieldsCustomer Attributes
02

Purchase Intelligence

Build audiences from transactional behavior and product affinity.

Purchase DatePurchase AmountPurchase FrequencyProduct CategoriesProduct AffinityInventory-Based Rules
03

Engagement Signals

Use marketing and response behavior to understand intent.

Email OpensEmail ClicksSMS EngagementCampaign ActivityWebsite ActivityCustomer Responses
04

POS Intelligence

Connect physical store behavior with online customer data.

Most Frequently Visited StoreLast Store VisitedHighest Spending LocationNumber of POS PurchasesOnline vs Offline CustomersOmnichannel Customers

Segment Builder Showcase

Create Segments Without Complexity

Use customer, interaction, and purchase rules together without needing complex workflows or disconnected data exports.

IFMembership Tier = Gold
ANDPurchase Amount > ₹10,000
ANDEmail Opened Within 30 Days

Result

12,842

Matching Customers

Simple Segment Logic

Customer Rules

AND

Purchase Rules

OR

Interaction Rules

AND

Simple Segments

Simple Segments for Everyday Marketing

Build audiences using customer, purchase and interaction rules. Use AND / OR logic to create practical segments for daily campaigns.

Super Segments

Build Audiences From Audiences

Combine existing segments to create advanced targeting strategies with include and exclude logic.

Include

VIP Customers
Repeat Buyers
Loyalty Members

Exclude

Dormant Customers
Unsubscribed Customers

Final Audience

18,492

Qualified Customers

POS Customer Intelligence

Connect Online and Offline Customer Behavior

Use POS data to understand where customers shop, how often they visit physical stores, and which locations drive the most revenue.

Purchased in Mumbai stores within 30 daysHighest spending location is DelhiShops online and in-store

Most Recent Store

Mumbai

Most Visited Store

Delhi

Highest Revenue Store

Bengaluru

POS Purchases

42

Online Purchases

18

Omnichannel Score

94

Segment Examples

Audiences your team can launch today.

VIP Customers

Purchase Amount > ₹10,000ANDOrders > 5

Dormant Customers

No Purchase in 90 Days

High Intent Shoppers

Visited SiteClicked CampaignNo Purchase

Loyalty Members

Membership Tier = Gold

POS Frequent Shoppers

Visited Store > 5 Times

Omnichannel Customers

Purchased OnlineANDPurchased In Store

Segment Management

Manage Audiences at Scale

Organize, edit, view, and export segments from a clean audience management workspace.

Segment NameTypeContactsLast InteractionActions
VIP Repeat BuyersSimple24,8122h agoEdit · View · Export
Mumbai Store LoyalistsPOS12,0945h agoEdit · View · Export
Gold Members No PurchaseSuper8,4311d agoEdit · View · Export
High Intent No PurchaseBehavior18,4923d agoEdit · View · Export

Export Segment

VIP Repeat Buyers

Export Contacts

Take Your Audience Anywhere

Export complete audience records for sales, support, analytics, and offline activation workflows.

Business Impact

Better Segments. Better Campaigns.

1

Higher Conversion Rates

2

Better Retention

3

Smarter Personalization

4

Increased Customer Lifetime Value

5

More Relevant Campaigns

Ready to stop blasting every list?

Stop Sending Every Campaign To Everyone

Build intelligent customer audiences using customer data, purchase behavior, engagement signals and POS activity.