01
High Lifetime Value
Angage360 reads profile, purchase, POS, consent, and engagement signals to surface next-best actions.
ANGAGE360 CUSTOMER 360
One Customer Profile. Every Customer Signal.
Bring customer information, purchases, returns, POS transactions, communication preferences, segments, and engagement history together in a single intelligent customer profile.
Customer Intelligence Profile
Aisha Sharma
Lifetime Revenue
₹3.2L
Last Purchase
2 days ago
Preferred Store
Mumbai
Marketing Consent
Email + SMS + WhatsApp
Active Segments
6 matched
VIPRecent BuyerPOS FrequentHigh Value
Repurchase probability
82%
The Problem
Customer Data Is Scattered Everywhere
Disconnected system 01
Shopify
Disconnected system 02
POS
Disconnected system 03
Disconnected system 04
SMS
Disconnected system 05
Forms
Disconnected system 06
Support
Disconnected system 07
Analytics
→
Unified Into
ANGAGE360 CUSTOMER 360
Profiles, transactions, consent, POS activity, segments, conversations, and intelligence become one operating layer.
Customer Profile
A Complete Customer View
See everything about a customer from one intelligent profile built for marketing, support, and revenue teams.
AS
Aisha Sharma
Gold loyalty · Mumbai Flagship
aisha@urbanleaf.in
Mobile
+91 98765 43210
Customer Since
Jan 2022
Loyalty Tier
Gold
Preferred Store
Mumbai Flagship
Customer Source
Shopify
Segments
VIP, Recent Buyer
Marketing Preferences
Email, WhatsApp
Customer Notes
Prefers weekend delivery
Custom Attributes
Wellness, Premium
Sales Data
Every Transaction In One Place
Track purchases and returns from every channel in a financial-grade transaction workspace.
Revenue Ledger
₹3.2L
Lifetime Revenue · 61 transactions
Transaction TypeAmountActions
Purchase+ ₹4,500
Purchase+ ₹1,200
Return- ₹700
Purchase+ ₹8,900
POS Customer Intelligence
Connect Online and Offline Shopping Behavior
Understand where customers shop most frequently, where they shopped most recently, and how store behavior changes marketing strategy.
Frequently shops in Mumbai Store
Last purchase at Delhi Store
Preferred channel: In-store
Most Visited Store
Mumbai
Last Store Visited
Delhi
Highest Revenue Store
Bengaluru
POS Purchase Count
42
Online Purchase Count
18
Omnichannel Score
94
Marketing Consent
Know Exactly Who Can Be Contacted
Track marketing permissions across every communication channel before campaigns go live.
Email Status
Subscribed
Active
SMS Status
Subscribed
Active
WhatsApp Status
Opted In
Verified
Suppression Status
Clear
No blocks
Consent Status
Compliant
Updated 2d ago
Suppressed Contacts
Centralized Suppression Management
Maintain compliance and customer preferences across channels with one suppression dashboard.
Email Suppressions
UnsubscribedManualOpt-Out
Mobile Number Suppressions
ManualOpt-Out
ChannelSuppression TypeDate AddedReasonSourceStatus
EmailUnsubscribedMay 08, 2026Customer unsubscribed from email communicationsPreference CenterActive
EmailManualApr 22, 2026Merchant uploaded suppression list manuallyMerchant UploadResolved
EmailOpt-OutMar 16, 2026Customer chose not to receive marketing communicationsCheckout ConsentActive
MobileManualFeb 28, 2026Merchant uploaded suppression listCSV UploadResolved
MobileOpt-OutJan 19, 2026Customer chose not to receive marketing messagesSMS ReplyActive
Customer Segments
See Every Audience The Customer Belongs To
Understand customer targeting, audience membership, and campaign eligibility without switching tools.
01
VIP Customers
02
Loyal Customers
03
Recent Buyers
04
Dormant Customers
05
POS Frequent Shoppers
06
High Value Customers
Communication History
Every Conversation In One Timeline
View all customer engagement history across campaigns, messages, surveys, and channel interactions.
Email Sent
Today · 10:24 AM
VIP replenishment campaign
Email Opened
Today · 10:31 AM
Opened from mobile device
SMS Delivered
Yesterday · 5:12 PM
Store offer delivered
SMS Clicked
Yesterday · 5:18 PM
Clicked offer link
WhatsApp Sent
May 30 · 1:40 PM
Order update sent
Survey Completed
May 28 · 7:04 PM
Rated store experience 5/5
Campaign Interaction
May 25 · 9:22 AM
Clicked product recommendation
Customer Insights
AI-Powered Customer Intelligence
Turn customer activity into actionable insights for retention, personalization, and revenue growth.
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At Risk of Churn
Angage360 reads profile, purchase, POS, consent, and engagement signals to surface next-best actions.
03
Frequent Store Visitor
Angage360 reads profile, purchase, POS, consent, and engagement signals to surface next-best actions.
04
Likely To Repurchase
Angage360 reads profile, purchase, POS, consent, and engagement signals to surface next-best actions.
05
Top Product Category
Angage360 reads profile, purchase, POS, consent, and engagement signals to surface next-best actions.
06
Omnichannel Customer
Angage360 reads profile, purchase, POS, consent, and engagement signals to surface next-best actions.
Business Benefits
Why Customer 360 Matters
1
Unified Customer View
2
Better Personalization
3
Smarter Campaigns
4
Improved Retention
5
Faster Support
6
Better Revenue Attribution
7
Stronger Customer Relationships
Customer Data Flow
From Disconnected Signals To Customer Intelligence
ShopifyPOSCampaignsFormsSurveysReceiptsCustomer Service
→
ANGAGE360
Customer 360
→
SegmentationCampaignsAnalyticsPersonalizationAutomation
Ready to know every customer?
Know Every Customer Better
Transform disconnected customer data into actionable customer intelligence with Angage360 Customer 360.